Jason Muller, Global Manufacturing Director, Lush

Jason Muller has over 30 years experience working in the cosmetics industry, predominantly with Lush’s Fresh Handmade Cosmetics. With 7 manufacturing sites across the world, the latest being in Dusseldorf, Jason’s responsibility as Global Manufacturing Director is to strategize and support the growth in both the Retail and Online business.

Lush was founded in 1995 in Poole, Dorset and currently has over 930 worldwide stores in 49 countries. Great quality, fresh handmade product is distributed around the world within 28 days from the production date. So having great, dedicated teams is crucial for the business. With 1000 manufacturing staff in the UK doubling for the seasonal period, maintaining and attracting staff requires constant support, communication and attention.

Lush Fresh Handmade Cosmetics is the ultimate beauty delicatessen and, since establishing 22 years ago, has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies, solid shampoo bars and solid toothpaste (Toothy Tabs), Lush places emphasis on fresh ingredients like organic fruits and vegetables and the highest quality herbs, flowers and essential oils.

As befits its grocery heritage, customers are also encouraged to choose their cosmetics personally; prices are by weight and wrapped in greaseproof; and products carry use-by dates so it’s easy to see when your product was made, and by whom.

Lush operates a strict policy against animal testing - items suitable for both vegetarians and vegans are clearly marked - and operates a thoroughly comprehensive Ethical Buying department, supporting fair and direct trade initiatives across the world. Lush leads the cosmetics industry in combating over-packaging by running public awareness campaigns and developing products that can be sold ‘naked’ to the consumer without any packaging.


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